Basic Plan -
Monthly Sales Fee Table
AU $0 - AU $500
AU $500.01 -
4% for every AU $1
over AU $500
AU $1,000.01 -
AU $20 plus 2%
for every AU $1 over AU $1,000
AU $50,000.01 -
AU $1000 plus 1%
for every AU $1 over AU $50,000
AU $100,000.01 and
AU $1500 plus 0.75%
for every AU $1 over AU $100,000
For example: If your
total monthly sales is AU $75,000 your monthly sales
fee is AU $1000 + AU $250 ((AU $75,000 - AU $50,000 =
* 0.01) = AU $1250
*The Monthly Sales Fee is calculated from the final
sale price of an item. Please note that the Monthly
Sales Fee is exclusive of any shipping or
handling costs for your products.
Standard Website Development
You can either supply us with your own website
template or you can purchase one from the following
recommended Website Template Providers and we will
incorporate it into our framework.
If you can't find a suitable website template and
would like a quote on a creating your own Custom
Built Template, please contact us.
Please Note: Standard Website Development supports
HTML Templates ONLY.
We can change, tweak and modify your designs to your
liking. You can apply up to 5 revisions per project
free of charge.
& Ticket Support
If you have a website
plan, you're allowed 10 free tickets & 1 hour phone
support free of charge per month. Once you
have used up your quota, charges will apply.
Support will only cover the My Online Business
application and does NOT cover hardware related
issues (ie. fixing faulty PC's or setting up network
connections as this is not our responsibility)
If you have an issue that is caused by our
application, then the support call is completely
free and doesn't come off your monthly usage.
This will be determined by us at the start of the
call and we will be able to determined if the error
was caused by our system.
We can set your system up
for you which includes
This also includes installation of our
application including SQL Server Express Edition if
required. All installations are done remotely
over the internet.
There are 2 ways to import your inventory data into the My
Online Business application:
No Cost Method: You can create your inventory
items by importing your existing
eBay auctions direct from eBay which will create
80% of your inventory data which includes eBay auction
website data, descriptions and Images.
If you require a more detailed import and have a copy of your data from a previous system in a
CSV or XML file, we can import your data into our
system which will save you days/months of work.
We can also match up your existing listings to
our system to help you get up and running a lot
Training normally takes between 4 to 8 hours
depending on the level you're after. Training
can be broken up over several days to allow you to
absorb the different sections of the application.
Please note: All training is done remotely over the
internet & a landline phone. We connect onto
your machine using our remote software so see the
training on your own machine.
If you need any amendments to your website or need
any specific development done you can request for a
Quote for the job.
Online Business allows you to create unlimited
seller accounts/websites in your account however each
seller account will be charged on an individual basis.
Online Business will generally store images on
our Image Hosting servers for the life of your
account, although My Online Business may delete
images at any time, at its discretion.
Free 30-Day Trial Account
All My Online Business users begin their account
with an unlimited 30-day free trial Account on a
Basic Plan with no sales fees assessed.
Trial periods are 30 days from the account
creation date. If you select a paid plan
during your trial period, that election will go
into effect at the end of the your 30-day trial.
The trial period will not be shortened. In
such case, monthly fees will not be incurred
until the paid plan election takes effect.
Automatic proration will apply where a user
switches from trial to a paid plan that includes
a monthly fee. The proration will be
calculated based on a 30-day billing cycle:
(Number of Days / 30)
Changing Your Pricing Plan
You can change your pricing plan at any time.
That pricing plan change election will only go
into effect at the start of the next billing
cycle if the change is from one paid plan to
another. You can not change your plan from
a website plan to a basic plan.
My Online Business
will automatically generate invoices which you
can pay for by logging into your account through
the My Online Business website. Once you
have selected a paid plan, My Online Business
will invoice you the non-refundable monthly fee
indicated. All monthly fees and usage fees
will be charged until you cancel your
All My Online Business
users will be on the same billing cycle, to
follow full calendar months. The billing cycle
cut off date/time is 23:59:59 AEST on the last
day of each month (for example: Jan. 31, Nov 30,
during the first week of each month, we will
create an invoice for your account, comprising
all of your charges for the previous billing
cycle. We will immediately notify you by email
and through the software
that your invoice is ready for your review on
Payment is required 15
days following invoice creation. We will
notifying you through email and our software application
that payment is due as soon as the invoice has
been created. Fees are payable in AU dollars.
Unpaid invoices greater
than 15 days old will limited your access to the
software until the invoice has been paid in full
account may be suspended or terminated for
non-payment at My Online Business's discretion.
You agree to reimburse My Online Business for
any costs arising from collections activity.
Changes to Fees
Online Business may change the Fees
Policy effective 30 days after those changes
have been posted on our web site, which may
include the addition of new fees. We may change
any promotional discounts, or the fee/duration
details of the trial period, and such changes
are effective when we post them.
may close your account on our site or by request
to Customer Support. My Online Business may, at its discretion, cancel or
suspend your account for violations of this
agreement or other reason, including but not
limited to violations of My Online Business's Terms of
Service. If your account is not cancelled but
remains unused, you are still responsible for
any incurred fees (monthly fees). Upon account closure, you are
responsible for the entire monthly fee, if
applicable. Your final monthly fee (if
applicable) will not be prorated.
Discounts and Refunds
Online Business may, at
its discretion, offer discounts, coupons or
promotions that may reduce applicable fees.
You will not be entitled to a refund in
the event we cancel your account for a violation
by you of My Online Business's Terms of Service,
or if you have not used our services.